1. How do we gather information?

2.1 Information is gathered in two ways:
(1) indirectly (e.g. using website technology or technology when you use a Telegraph application for a mobile device); and (2) directly (e.g. when you buy a subscription, sign up to create a telegraph.co.uk profile, download a mobile device application or you otherwise provide your information when you interact with us).

3. How do you decide how you want to hear from us?

3.1 We always explain why and how we might contact you at the point you give your information to us. We also provide the means for you to grant or withhold your permission for us to contact you We do this by using opt-out tick boxes. If the boxes aren't there, it's because we will not use your information for any other purpose than that for which you give it (e.g. to administer a subscription).
3.2 When responding to promotions, offers etc. by postcard, if you do not wish for your details to be used by us to send you promotions and offers, please make this clear by stating "No Offers".
3.3 If you have signed up to receive marketing from us by text, to stop this, please reply STOP to the last message you received.


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